Understand Your Bill

Helpful Information About Your WBMLP Electric Bill

Here are answers to Electric Bill questions. See the Sample Bill on this webpage. The definitions for the different bill categories are below.

Please give us a call during regular business hours with questions at 508-835-3681 or help@wbmlp.org.

ITEM	DESCRIPTION
①	Our Customer Service contact information and office hours.
②	Amount due on account.
③	Your new account number. Please refer to this number when calling in or making payments.
④	Billing Summary shows activity since last billing.
⑤	Message Center for important messages.
⑥	Meter location and meter reading information.
⑦	Compare the amount of monthly kWh’s consumed with the number of “Degree Days” month-to-month. Then, compare kWh's and Degree Days to the same month from the previous year to see how much more or less energy you consumed when it gets colder or hotter. This is a convenient way to measure weather-related energy consumption, season to season. As the number of degree days increases, it’s either very cold or very hot which tends to increase kWh’s consumed.
⑧	Current detail of charges for electric use.
⑨	Account number and amount due. Return stub with your check or cash payment.

Please remember to call or visit us online and sign up for SmartHub. SmartHub is the fast and convenient way to view Usage History, Report an Outage, and Manage Your Account.

Customer Service (during regular business hours): (508) 864-5121
24/7 Customer Service: 1 (833) 923-3681
SmartHub on this website